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                                                    3 better ways to launch your next campaign: start with employees  It’s time for an update. You’ve held the focus groups, shopped the competition and worked with ...
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                                                    Bankers: how excellent service devalues your brand  I recently asked a variety of C-level people how often they were called on by a banker trying ...
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                                                    Finding the Financial Forest in the Trees  Sometimes when you’re working in the business instead of on the business, you lose sight of the ...
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                                                    Practice makes permanent: for music and brands  You're heard the expression "practice makes pefect." Esteemed music professionals will tell you ...
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                                                    Successful bank leadership programs: Five critical elements of success  You're not making it easy for me to do business with you  Dear Community Banker X: Your technology is behind. Your ATM is dysfunctional and you don’t ...























