WorkLight

WorkLight for Retail Banks allows retail banks to securely deliver to customers personalized account information balances and transaction updates via familiar web 2.0 tools such as RSS, widgets/gadgets, personalized home pages, and instant messaging. Using these convenient means to deliver highly relevant, personalized information directly to users’ desktops, WorkLight relieves customers of the need to log in to and navigate through complex portals and thus substantially enhances the customer experience. This strengthens customer ties reduces customer attrition, and provides secure conduits for up-selling additional products and services, all without requiring changes to the bank's applications or requiring customers to install client software.