"And I Thought ATMs Were an Expectation"

An interesting read I found about one customer’s experience with two very different banks. One bank featured an ATM that had check imaging deposits and other bells & whistles, while the other bank considered itself to be “old fashioned” and didn’t have ATMs at all (or a website, for that matter).

“So, how long can an “old fashioned” bank continue to conduct business successfully (without ATMs, a website, or online banking) in an environment where consumer expectations are rapidly changing?”

This was a great read! Check out the post, and feel free to share your thoughts here.