The Hottest Articles

Due to the economic slow down and escalating gas prices, scooter sales have increased 25% over the last year. To cash in on this new trend, Evergreen credit union held a one-day event where members could get a scooter loan at 3.99%. There are many benefits for banks & CUs if they create an offer like this.

I found this to be an interesting read – it is interesting how other cultures view banking, often we see it as only “Americanized” For example: “Banks that comply with Islamic law are forbidden to charge interest or late payment fees”

In response to the Dodge Gas Guarantee, the CU Warrior and the credit union he works for have quickly put together a program that will offer ”$1 off/gallon through December” and I’m assuming it will be tied to an auto loan product.

The program won’t hit the streets for a few weeks, so I’ll wait to link up the actual CU, but it’s a great example of FI agility.

Note: I think this is the first “article” that is really a Twitter message. Micro-blogging is the digity.

Consumers have quickly adopted the trend of mobile banking but are weary about utilizing mobile P2P payments. However, no matter how comfortable consumers are with being able to pay bills or check balances on-the-go, worries of theft and fraud are still present.

Great article by Morriss at EverythingCU.com discussing social networking sites in the workplace.

Excerpt:

Employee productivity in the workplace is obviously a big issue. Being distracted from work, from customers/members who need help, is not a good thing. But employees are people too, and want to be connected to the people that are important in their lives.

Katherin Shuffield, a bank teller pregnant with twins, was shot in the stomach this week during a bank robbery. She has unfortunately lost both children, and is in critical but stable condition.

I wanted to bring this story to the community’s attention and make aware a benefit established for Katherin as she goes through this extremely tough time. Here’s the information:

Donations can be made to:
Katherin Shuffield Benefit Fund
c/o Huntington Bank, Attn: Main Office Branch
45 N. Pennsylvania St.
Indianapolis, IN 46204

Hopefully we can reach out to another person in this industry in their time of need, be it through individual donations or through the community as a whole.

Please comment back to this news post or email lisa@banktastic.com if you’d like to work on donating to Katherin’s benefit.

With so many discussions going in this community about wikis, I thought this white paper by PBWiki might help out those looking to implement any wiki solutions.

The paper looks at the following aspects of wiki-ness:

1. -Rapid time-to-value
2. -Point-and-click customization
3. -A 360-degree customer view
4. -Real-time visibility
5. -No more dirty data
6. -High adoption
7. -A broad community

Disclaimer: To actually get the white paper, you have to give away your contact info. After you do so, you’ll have access to this white paper and many others regarding wikis. For me it was worth the trade.

USAA has developed a web app for their iPhone customers.

Visa has announced that it is “implementing processing and rate changes that will result in benefits for American consumers and fuel merchants frustrated by rising prices at the pump.

According to a recent survey of nearly 5,000 US consumers, the number one thing consumers say they want from their FI is a nearby location and good service. These were selected more than twice as much as any other option (nearby locations, good service, product/service quality, good reputation, product/service variety, low prices, or none of these).

“It turns out that Seniors are the most interested in service and Gen Xers showed the most interest in nearby locations.” Any thoughts on this?